Sisters’ Corner, E111 “Sisters in Leadership: Employees who Care”

Excellent customer service is one of the keys to a successful company. However, as the employees of today solely care about their paycheck, they jeopardize this success. … More Sisters’ Corner, E111 “Sisters in Leadership: Employees who Care”

Employees Who Care?

How, on earth, do you produce employees that care about customer service in a self-centered world? This is a question that a number of managers ask themselves these days in an era where workers are interested in nothing else but the paycheck. I had the opportunity of managing an all-man team while working at a … More Employees Who Care?